10 May 2020
Getting together, laughing, talking, sharing in the very essence of life and happiness is what we all love to do! We hope it will not be too long before we are able to be together again to enjoy the company of our fellow travellers and to visit wonderful places and beautiful locations within the UK and Europe.
Although a great disappointment to us all, we need to further postpone our Holidays and Day Excursions up to and including the 15th June. We continue to comply carefully with Government advice and guidelines in this unique and unquestionably challenging climate.
We are very fortunate to have such a loyal customer and we cannot thank you enough for your patience and understanding and above all your support in these extremely difficult and frustrating times.
Please may we request that you await our email or telephone call offering suggested alternative travel arrangements. We continue to deal with each of our departures in strict date order. Our incoming lines remain closed until we have completed contacting Customer with imminent departures.
We are currently operating with a very limited sales team and therefore our communication is far quicker by email. Should we not hold an email address for you, please if you are able to provide one email us on email@example.com
We have relaxed our balance due dates for holidays beyond the 15th June until we are further advised regarding leisure travel restrictions. Please rest assured we will contact you personally to address the balance payment of your holiday when it becomes apparent that we are able to resume business as usual.
Additional dates and destinations are being added to our Day Excursion/Short Breaks and Holiday programme to ensure we have lots of choices available for when our doors re-open. In addition, many 2021 choices are now available on our website and continue to be added daily. Please feel free to browse and should you wish to book, our online booking service remains open.
Please take care, stay safe and above all keep positive. We cant wait to see you all!
The Middletons Team